New Jersey's Premier Manufacturing IT Services

Choose New Jersey's Top Managed IT Company

Our technology experts are here to help manage your IT support and services.

Ascendant Technologies Inc. is your trusted partner for optimizing production processes and ensuring smooth operations in complex manufacturing systems. We provide superior IT support for manufacturing companies to enhance the overall efficiency of your systems and reduce risks. Our complete list of services ranges from tracking inventory and inputting orders to maintaining reliable backups for your data and ensuring communication with your clients.

We understand the complexities and unique needs of providing IT support for the manufacturing industry. Our dedicated experts help you protect your bottom line, keeping downtime to a minimum with 24/7 availability for our remote IT helpdesk. They provide the fastest response times for critical needs, with same-day responses. You can count on us to ensure a seamless integration of IT systems into your processes and scale operations to reach Industry 4.0 goals.

Manufacturing IT Solutions

When you choose Ascendant Technologies, Inc., you can expect:

Tailored IT support for your facility
24/7 production system monitoring
Same-day emergency response

IT professionals in server room using tablet

Maximize Manufacturing Uptime with Smart IT Solutions

Ascendant is up to the task of managing complex manufacturing systems. Our skilled personnel follow a strategic approach to assess each client’s unique needs and increase productivity, enable data-driven decisions and facilitate digital transformation. We cover every step of the server process and offer complete solutions, whether you need support for your IT team or require ongoing management to improve network performance.

Proactive IT Management for the Factory Floor

Our expert team provides industry-specific solutions to streamline workflow, automate tasks and provide real-time data for efficient operations. They develop robust data and infrastructure strategies to integrate and maximize the benefits of different IT systems, including:

Enterprise Resource Planning (ERP): We integrate functions like finance, supply chain and manufacturing in a unified platform.
Manufacturing Execution Systems (MES): Our team connects planning systems to the production floor to help you monitor and manage production processes in real time.
Computerized Maintenance Management System (CMMS): We integrate this system to manage and optimize maintenance activities, ensuring efficient asset utilization, minimizing downtime and reducing costs.
Product Life Cycle Management (PLM): This system helps you manage product information throughout its life cycle, from design and development to manufacturing and end-of-life.

Cloud Services and Data Migration

Our cloud services are key to keeping production processes safe, efficient and profitable with scalable storage, backup solutions and cloud-based applications. Migrating critical systems to the cloud improves their availability and protects them from on-site disasters like fires or floods. Our cloud strategies ensure that stakeholders get secure access to production data and business information.

Manufacturing Security and Compliance

Manufacturing facilities have unique security needs. Facilities rely heavily on connected devices and systems that may present a wide attack surface. Our complete cybersecurity services help protect the entire value chain and all connected devices with robust security measures.

We help you safeguard your operations, intellectual property and data from potential cyber threats. Our experts perform risk assessments, access control and data encryption to ensure business continuity.

Our team also helps manufacturing businesses align with specific regulatory standards and information technology best practices. We bridge IT compliance gaps, including outdated systems, inconsistent documentation and visibility issues across operations.

Smart Factory Solutions

The integration of IT systems is a key aspect of Industry 4.0. Our IT support for the manufacturing industry sets the foundation for smart factories to achieve greater agility, responsiveness and competitiveness in the global market. We guide facilities through the complexities of adopting new technologies and ensure a smooth transition to automation, Artificial Intelligence (AI), Industrial Internet of Things (IIoT) solutions and machine learning.

Around-the-Clock IT Support

Our team provides 24/7 helpdesk availability for technical assistance and troubleshooting. We ensure a same-day response for issues like software bugs or network connections. You can also count on us for on-site support to keep your operations running.

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Our Manufacturing IT Support Plans

Our comprehensive IT support plans for manufacturing companies and customized solutions give you all the benefits of an in-house IT department at a reduced cost. We have three managed service plans available:

Essentials plan: We cover basic IT needs, including antivirus system management, performance scripts and 24/7 proactive monitoring.
Pro-managed plan: This flat-fee plan includes unlimited access to on-site support, malware protection, a cloud backup license and support for devices like phones and tablets.
Enterprise assist plan: We provide complete solutions for companies with over 50 IT systems, including on-site IT support engineers and access to our remote support desk for IT needs.

Beyond our comprehensive plans, we also provide custom system management and add-on services to fully adapt to your facility’s scale, needs, goals and budget.

Why Choose Ascendant for Your IT Management Needs?

Ascendant Technologies, Inc. has provided comprehensive IT management solutions to businesses across the tristate area since 1993. We have a track record of satisfied clients who save over $85,000 annually compared to hiring an in-house team.

Our team of certified IT engineers creates personalized strategies that help you reach your business goals. We also partner with major technology providers to complement our services with solutions like Microsoft’s messaging and systems integration.

When you choose Ascendant to manage your IT systems, you can expect:

Industry expertise: We understand the unique demands of manufacturing technology, from CAE to MRP systems.
Geographic advantage: As a local NJ provider, we offer faster on-site response than national MSPs.
Unmatched support: A fully-staffed, 24/7 helpdesk means you never have to wait for critical support.

Real Testimonials From Our Clients

Frequently Asked Questions

Ascendant is committed to helping clients make informed decisions. Here are some answers to the most frequently asked questions about our solutions for manufacturing businesses.

Can Manufacturing Businesses Achieve Cost Savings With IT Services?

Yes, IT management services can help reduce costs through different factors. Better resource management helps reduce the likelihood of costly breakdowns and minimize downtime. Proper system integration cuts expenses on physical servers and manual labor with automated and cloud solutions.

Outsourcing your IT department with Ascendant’s services also helps you save the costs of an in-house IT department and pay only for the services you need.

What Are Your IT Managed Services for Manufacturing Firms?

Our managed service plans include a wide range of IT management services, including:

IT helpdesk services
On-site IT support services
IT staff augmentation
Managed desktop
Server management
NOC services
IT infrastructure management
Patch management
Software license management
Mobile device management
IT monitoring
Computer IT support

Can Managed Services Help Me Achieve Industry 4.0 Goals?

Yes. We provide crucial support for interrelated, smart manufacturing environments and help you achieve a faster, safer and more efficient digital transformation.

Let Us Take Care of the Rest

Ascendant Technologies, Inc. offers reliable and efficient IT solutions for manufacturing businesses. Reach out to our team online or call us for a free IT assessment and improve your IT strategy today.

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