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Managed IT Services in NYC

Reliable Managed IT That Drives Business Success

Companies operating in New York City face intense technological demands in one of the world’s most competitive business environments. Ascendant Technologies, Inc. provides managed IT services that businesses rely on to stay secure, improve performance and encourage growth. Discover how Ascendant supports your business.

Get IT Support in NYC

35+ Years 

serving tri-state businesses

120+

clients supported

47s average

response time

Call center worker

35+ Years 

serving tri-state businesses

120+

clients supported

47s average

response time

IT person smiling in a data center

Why Businesses Choose Ascendant for Managed IT Support in NYC

Organizations throughout the city select Ascendant because our team makes technology a strategic asset, not a hurdle. When you work with us for managed IT in NYC, you gain:

  • Continuous infrastructure monitoring: We maintain constant oversight of your network environment, detecting anomalies before they escalate into business interruptions.
  • Experienced technical specialists: Engage with certified professionals who maintain expertise across evolving platforms and emerging security vulnerabilities.
  • Scheduled on-site service: Our engineers conduct regular facility visits to perform hardware maintenance and resolve issues that require physical access.
  • Preventive system management: We implement updates and perform optimization across servers and workstations to eliminate problems at their source.
  • Minimized operational disruptions: Our rapid intervention protocols and preventive strategies keep your business functional during critical periods.
  • Flexible infrastructure scaling: Our solutions expand alongside your organization without requiring you to coordinate technical transitions.

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Our Core Services

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24/7 Help Desk & Onsite Support

24/7 Help Desk & Onsite Support

Request around-the-clock support to troubleshoot IT issues and assist your employees, both remotely and on-site.
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Managed Cybersecurity

Managed Cybersecurity

Protect your valuable information from potential cyber threats and crime with network security services.
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Desktop & Server Management

Desktop & Server Management

Maintain your computer network with desktop support services, including hardware troubleshooting, software updates and security monitoring.
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24/7 Managed SOC MDR

24/7 Managed SOC MDR

Utilize our managed security operation center (SOC) with managed detection and response (MDR) services to find and …
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Network Management

Network Management

Eliminate the need to pay the high salaries of in-house technicians when you outsource network management services.
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Vendor Management

Vendor Management

Don't worry about communicating with external IT vendors and service providers — we'll manage those relationships and …
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License Management

License Management

Maintain your software access all year long with our all-in-one license management solutions, including license procurement, updates …
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Proactive IT & Strategic Guidance

Proactive IT & Strategic Guidance

Invest in proactive server monitoring to track key performance metrics, implement automated alerts and mitigate potential risks …

Ascendant vs. Typical Managed Service Providers (MSPs)

Hear From Our Clients

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Through the organization I work for I have dealt with several IT services, and Ascendant is by far the best. Every person I have had contact with is extremely knowledgeable and efficient. There has never been an issue that could not remedied. Each employee is personable and helpful. Ascendant is a fantastic resource for your IT needs.
M
Mary Reven
56 Years Ago
The customer support at Ascendant is awesome! I have been a client for over 20 years and all I can say is that what I get regarding my IT support is 'peace of mind.' It is rare to find IT support that has both the knowledge, expertise and customer care. Thank you!
J
Janet Matts
56 Years Ago
This is a great company with outstanding staff. We have been with this company for over 17 years. Ascendant Technologies Inc. has continuously provided outstanding services 24/7, even on weekends when our system went down.
M
Michael Spinner
7 Months Ago

Local IT Support With Ascendant

Partnering with a regional managed service provider delivers distinct advantages. Ascendant serves the New York City metropolitan area with technical teams who understand the demanding pace of business in Manhattan, Brooklyn and surrounding boroughs. We combine remote capabilities with on-site availability to ensure your infrastructure receives the attention it needs for security and uptime.

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    Certified IT professionals protecting local businesses for over 25 years.

    Frequently Asked Questions

    Learn more about our managed IT services for New York City businesses.

    How Do You Handle After-Hours Emergencies in NYC?

    Our network operations center continuously monitors client systems, with real technicians available to respond immediately during critical alerts. You receive a dedicated emergency contact number that connects directly to our senior support team, ensuring urgent issues receive priority attention at any hour.

    What Industries Can You Support in New York City?

    Ascendant Technologies, Inc. provides services to organizations spanning diverse sectors in New York, from legal practices and financial firms to architectural studios and construction companies. We tailor our support to meet industry-specific compliance and operational requirements, ensuring your technology aligns with your mission.

    Can You Work With an Existing IT Team?

    Yes, Ascendant offers co-managed IT services to support your existing team. We take on various responsibilities, such as security oversight and help desk operations, while your team focuses on the strategic decisions. Our collaborative model is excellent for increasing your resources and access to expertise.

    What Does Managed IT Include?

    Our comprehensive managed IT packages incorporate continuous monitoring, unlimited technical assistance, routine maintenance procedures, security administration and on-site visits from certified engineers. We maintain transparent pricing with predictable monthly fees, eliminating unexpected costs. Contact our team to receive a detailed proposal tailored to your business objectives.

    Serving Nearby Areas

    Ascendant offers managed IT beyond New York City. Our strategic location enables responsive support delivery to companies in:

    • Jersey City, NJ
    • Hoboken, NJ
    • Newark, NJ
    • Yonkers, NY
    • White Plains, NY
    • Stamford, CT
    • New Rochelle, NY
    • Mount Vernon, NY
    • Paterson, NJ
    • Elizabeth, NJ
    • Edison, NJ
    • Woodbridge, NJ
    • Bayonne, NJ
    • Hackensack, NJ
    • West New York, NJ
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    Get Pricing for your IT needs

    Let us know what your IT needs are and we will get a quote ready for you

    Get Pricing of Our Services