In today’s competitive business landscape, a secure and reliable managed desktop as a service (DaaS) solution is essential. Our managed desktop services cover all aspects of management, helping organizations enhance their infrastructure at low overhead costs.
With decades of IT consulting experience, we’re a top choice for businesses in any industry across New Jersey, New York and Pennsylvania. Contact us today to learn more about our IT solutions.
Features of Our Managed Desktop Services
Our managed desktop services include remote management and monitoring (RMM) software for user, application and device management. Other service packages offer features like remote troubleshooting and support. Regardless of which package you choose, it will typically include at least one of the following features:
- Unlimited remote IT helpdesk support for managed workstations: Our IT professionals provide unlimited remote IT support for all of your managed workstations through our remote access management tool.
- Dedicated account coordinator: A dedicated account coordinator will be your main contact, ensuring your needs are met and you’re satisfied with our services.
- Unlimited onsite IT support for managed workstations: Use our unlimited onsite IT support for emergencies and technical troubleshooting.
- System administrators team: Our system administrators can assist you with tasks ranging from managing workstations to troubleshooting desktop issues.
- System monitoring: We continuously monitor your workstation and will take immediate action if any problems occur.
- Managed cloud backup: Our cloud backup service ensures your data is always backed up and safe.
- Advanced antivirus endpoint detection and response: Protect workstations and end-users from malware and other security events with our advanced antivirus endpoint detection and response.
- Asset management: We track all your workstation assets and software licenses so you can always see what you have to avoid overspending while maintaining minimum hardware requirements.
- Microsoft patch updates: Our team will handle installing all Microsoft patch updates to keep your workstations up to date.
- Third-party patch management: Keep your workstations safe with the latest security fixes and software updates from our third-party patch management.
Managed Desktop Services Pricing
Since each package offers the option for different features, the final price for your managed desktop services will likely vary. Before we begin working with your company, we will perform a thorough evaluation to see which of our services would be most beneficial and customize our technology plan based on your needs. For any questions about pricing, we invite you to request a quote today!
Why Choose Ascendant Technologies, Inc.?
As a top-rated provider, customers choose us for remote desktop services management for many reasons. From a diverse service selection to a team of experienced system administrators, we allow you to get more from your desktop environment. Other perks of selecting us for your managed desktop services include:
- 24/7 support to keep your company safe at any hour
- IT consultants with at least five years of IT experience before joining our team
- Customized IT strategies to ensure maximum results for your company.
- Free network assessments to determine your company’s current standings and develop an effective plan for improvement
Experience the Ascendant Technologies, Inc. Difference for Yourself Today
Improving your workplace’s productivity, security and reliability is easy with Ascendant Technologies, Inc. Our wide range of services combined with our extensive industry expertise makes us a comprehensive choice for your IT needs and more. Contact us today to learn about our services and how we can help you enhance your desktop environment.
If you’re looking for a top-rated managed workstation service provider, look no further than Ascendant Technologies. We offer a wide range of services that are designed to help you improve staff efficiency, security, and reliability in the workplace. Our team of experienced system administrators are here to help you get the most out of your desktop environment.
We have a wide variety of services that are designed to meet the needs of businesses of all sizes. Some of our most popular services include unlimited remote IT helpdesk support for your end-users, unlimited onsite IT support, system monitoring, advanced antivirus protection, Microsoft patch updates, and software applications troubleshooting.
