Expert IT Support that Keeps Your Business Running Smoothly
Ascendant Technologies, Inc. delivers comprehensive managed IT services that keep your systems operational and secure, so your team can stay productive. From proactive monitoring to cybersecurity solutions, we provide the expertise your business needs to thrive.
Why Businesses Choose Ascendant for Managed IT Support
Philadelphia businesses trust Ascendant because we deliver measurable results. Our approach combines proactive management with strategic planning to help you avoid costly downtime and give your technology a competitive edge. When you choose Ascendant for managed services, you receive:
24/7 monitoring and support: Our team watches your infrastructure around the clock, ensuring systems stay operational when your business depends on them.
Certified IT professionals: Work with experienced engineers who stay current with the latest technologies and security threats.
Regular on-site visits: Beyond remote support, we provide scheduled visits to maintain hardware and address issues that require physical attention.
Proactive maintenance: We handle ongoing updates and optimization for all desktops and servers to prevent problems before they occur.
Reduced downtime: Quick response times and preventive measures minimize disruptions to your daily operations.
Scalable solutions: Our services grow with your business, adapting to changing needs without requiring you to manage the transition.
Through the organization I work for I have dealt with several IT services, and Ascendant is by far the best. Every person I have had contact with is extremely knowledgeable and efficient. There has never been an issue that could not remedied. Each employee is personable and helpful. Ascendant is a fantastic resource for your IT needs.Read More
M
Mary Reven
56 Years Ago
The customer support at Ascendant is awesome! I have been a client for over 20 years and all I can say is that what I get regarding my IT support is 'peace of mind.' It is rare to find IT support that has both the knowledge, expertise and customer care. Thank you!Read More
J
Janet Matts
56 Years Ago
This is a great company with outstanding staff. We have been with this company for over 17 years. Ascendant Technologies Inc. has continuously provided outstanding services 24/7, even on weekends when our system went down.Read More
M
Michael Spinner
7 Months Ago
Local IT Support With Ascendant
Working with a local managed service provider means faster response times and personalized attention. Ascendant maintains a strong presence in the Philadelphia region, delivering hands-on support that remote-only providers can’t match. We serve businesses throughout the area, from Center City to University City, with the same level of commitment and expertise.
Certified IT professionals protecting local businesses for over 25 years.
Frequently Asked Questions
Discover more about our services and how we support businesses with managed IT solutions.
What Response Times Can I Expect From Your IT Support Team?
Ascendant provides rapid response for all support requests. Our help desk typically addresses critical issues within 15 minutes. Emergencies receive priority service with on-site support if remote support isn’t sufficient. When a visit is necessary, our technicians typically arrive within two to four hours of your request during operating hours.
What Industries Do You Support in Philadelphia?
Ascendant Technologies, Inc. serves businesses across multiple industries, including healthcare, manufacturing, professional services and financial organizations. We customize our managed IT services to meet specific compliance requirements and operational needs unique to your sector, ensuring technology supports rather than hinders your business objectives.
How Does Co-Managed IT Support Work?
If you already have in-house IT, our managed services in Philadelphia work alongside your existing team. We handle specific functions like security monitoring, help desk support or project management while your team maintains control over strategic decisions. This approach means gaining access to specialized knowledge without replacing your current IT department.
What Is Included in Your Managed IT Services Pricing?
Our managed IT services packages include 24/7 monitoring, unlimited help desk support, regular maintenance, security management and on-site visits from certified technicians. We offer transparent pricing models with fixed monthly rates, allowing you to budget accurately without unexpected IT expenses. Contact us for a customized quote based on your business requirements.
Serving Nearby Areas
Ascendant Technologies, Inc. proudly extends managed IT services beyond Philadelphia to surrounding communities throughout Pennsylvania and New Jersey. Our local presence allows us to provide responsive support to businesses in:
