Enterprise IT Managed Services

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[Summary: Ascendant Technologies, Inc. supports enterprise businesses through a range of managed IT services, helping them with their IT governance, business service management and cybersecurity. Through these services, businesses can maximize their value and maintain their uptime and productivity.

When looking for IT support, enterprise businesses can benefit from either managed or co-managed services. While managed IT services involve a managed service provider’s (MSP’s) team taking care of all the business’s IT needs, co-managed services allow the business’s own IT team to collaborate with the MSP’s expert team. This collaboration allows the external team to handle tasks the in-house team is unable to manage.

Contact Ascendant Technologies, Inc. to find out how we can deliver enterprise IT managed services to your business.]

The management of information technology (IT) systems and business value go hand in hand. Enterprise IT services are essential for implementing the latest technology and managing these resources to enhance security, improve productivity and meet unique, individualized goals.

Ascendant Technologies, Inc. delivers enterprise IT services for the tristate area. As an enterprise IT company, our services are efficient and reliable, delivering tailored solutions to meet your enterprise’s specific needs. We partner with enterprises from numerous industries, bringing over 30 years of experience and professional expertise to strengthen and optimize your IT network.

Enterprise IT Solutions

Enterprise IT services optimize IT in these areas:

IT governance for service costs, risks and quality to better address critical IT resources
Business service management for focusing on high-impact IT services to deliver the most value to enterprises
Security management for implementing security policies and controls to protect from cyberthreats

Maximize the Value of Your Business With Our IT Services for Enterprises

Ascendant offers a wide selection of enterprise IT support services to augment your in-house IT staff and assist with any need you have. With our services, your enterprise can keep up with the IT support your team needs as your business grows.

IT Strategizing and Planning

Set your enterprise apart from the competition and stay ahead in an ever-changing landscape with our IT strategizing and planning services. We use top-notch IT strategies, including assessment evaluation, cloud and data migration, risk assessments and security risk management. Our experts will assess your IT infrastructure to identify inefficiencies and gaps, then deliver tailored recommendations to help your enterprise achieve its goals.

IT Managed Services

With our managed IT services, Ascendant is your outsourced IT expert. We’ll handle your enterprise’s IT systems and services for a monthly rate significantly less than hiring an in-house IT department. We’ll create an IT management plan to protect your assets from malware, spam, hackers and other cybersecurity threats. Our managed IT services include 24/7 monitoring, unlimited access to our support desk, and backup and disaster recovery solutions.

Data Backup and Recovery

Our data backup and recovery solutions use advanced data preservation and security tools to provide robust protection for your sensitive and valuable enterprise data. Our comprehensive services support the entire IT life cycle, with data replication, 24/7 data recovery, cloud integration, backup server configuration and more. With your data protected, events such as file corruption and lost data won’t derail operations — business can continue as usual using your backup digital files.

Business Email Services

Email systems are integral in your enterprise, so managing and preventing system failures and security breaches are essential priorities. Ascendant offers professional email management services to monitor, maintain and secure your email system. Our services include email encryption for regulatory compliance, advanced threat protection against phishing and malware, end-to-end on-premises server management, and Microsoft 365 migration and management for a seamless transition to the cloud.

Ascendant IT services coverage map for NJ, NY, and PA businesses

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Our Managed IT Support Plans for Enterprises

We offer managed service packages to provide essential IT services that maintain your uptime and productivity. Your enterprise can get the benefits of an IT department for less. Our service levels include:

Essentials plan: The Essentials Managed Services Plan covers the basic IT tasks enterprises need, like 24/7 proactive monitoring, antivirus system management, Microsoft patch management, and remote and on-site support.
Pro-managed plan: The Pro-Managed Plan offers the same features as the Essentials Plan in addition to malware protection, unlimited remote and on-site support, and a cloud backup license.
Enterprise assist plan: The Enterprise Assist Plan is designed for enterprises with over 50 IT systems and need additional support for their networks.

Ascendant also offers add-on services and custom system management solutions tailored to your enterprise’s budget and goals.

Why Get Enterprise IT Service Management From Ascendant?

Ascendant Technologies, Inc. is your dependable source for enterprise IT managed services in the tristate area. Since 1993, we’ve focused on perfecting our IT management techniques to create solutions optimized for your industry. When you book services through us, you’ll experience:

Our expert team: Our qualified IT consultants are experienced in delivering enterprise IT solutions. Each of our team members has at least five years of industry experience.
Custom IT management: We understand that every enterprise has unique goals and objectives, so Ascendant designs your IT strategies based on your desired outcomes.
Ongoing support: Our consultants monitor your systems and provide technical support around the clock, so you can count on our expertise whenever you need it.

Real Testimonials From Our Clients

Frequently Asked Questions

Ascendant is dedicated to helping enterprises make strategic decisions to position their IT network for security and reliability. Here are our most frequently asked questions about enterprise IT support services.

Do Enterprise IT Managed Services Achieve Cost Savings?

IT service management for enterprises reduces IT-related costs by outsourcing your IT department to a trusted expert like Ascendant. Our services ensure your resources are efficiently utilized, reducing the downtime and costs associated with breakdowns. Full system integration using automation and cloud solutions saves money on physical server equipment and manual labor.

What Enterprise IT Management Solutions Do You Offer?

Ascendant Technologies, Inc. offers numerous IT management services, including:

Does Enterprise IT Service Management Help Achieve Industry 4.0 Goals?

Ascendant provides the critical IT support enterprises need to work toward digital transformation. With these services, you can position your business to stay on the cutting edge of smart technology developments, resulting in quick and efficient developments.

Do you provide co-managed IT services?

Yes. If your business already has a great IT team in place, our co-managed IT services can extend your capabilities. Our services are highly flexible, allowing you to decide how we’ll support you from one month to the next. Whether you need our help for a set period of time or on an ongoing basis, our expert team is here to assist.

Our co-managed IT support plans can include:

Day-to-day IT operations support: From user support and ticket handling to onboarding and workstation setup, our team provides 24/7 support that helps keep you operational. What’s more, you decide which tickets to keep in-house and which to send to us.
Network and infrastructure management: Our team helps keep your network and infrastructure operating as efficiently as possible through actions like Wi-Fi optimization, VPN management, server monitoring and firewall management.
Cybersecurity and compliance support: We help protect your IT systems by implementing vital security tools, security awareness training and monitoring for cyber threats, all while supporting HIPAA, FINRA, PCI-DSS and CMMC-readiness compliance.
Cloud, backup and disaster recovery: Our services keep your data safe and secure through disaster recovery planning, data backups and line-of-business application support.

How do co-managed IT services work for enterprise organizations?

Our co-managed services work through professional collaboration, as our specialist team aligns with your enterprise organization’s in-house team. Rather than managing your entire IT network, we take on any tasks or responsibilities that your team is unable to manage themselves. Thanks to our flexible service delivery, you can choose how we support you, with month-to-month terms and either per-user or per-device pricing available.

Enhance Your IT Strategy With Enterprise IT Management Solutions Today

If you’re looking for an enterprise IT company in New Jersey that puts customers first, choose Ascendant. We offer free network assessments, low turnover rates and expert insights to deliver the best results.

Fill out our online form or call to learn more about our enterprise IT service management solutions today.